work life

PC Security… Again

<rant>

So once again here I am at the hands of Stupid End Users.  I have to keep reminding myself that these fools pay the bills.

I want to make one thing perfectly clear. INSTALL ALL THE SECURITY UPDATES FOR WHICHEVER OS YOU HAVE (Windows, Apple or Linux). Nothing and I mean NOTHING is more critical to the smooth operation of your computer (and even your smartphone – this applies to Android and Apple phones as well) than keeping these up-to-date.

Case in point. I am working on a laptop for one of my co-worker’s son. He claims the screen went blank “while doing school work”. Neither dad nor I buy it. Right now, his screen doesn’t work, the mouse and keyboard are not functioning properly (even with USB versions). I could not do anything (since the screen was black) without plugging in an external monitor and resetting the BIOS (the Basic In and Out System – what controls almost everything on the motherboard) to recognize the second monitor.

I still cannot get any of the usual tools I would use to scan the system for viruses (virui?), check the hard drive for errors, or even check the display properties. All of those options are missing from the system.  Normally I would do a “System restore”. This is a very nice feature that Microsoft added some time ago (in Windows ME – probably the only good thing to come out of that version of Windows). Since this machine belongs to a college student, there is a real good chance he was doing something “he shouldn’t have been doing”.

No matter how good your anti-virus/malware is if you visit “questionable” sites (and I’m not talking strictly porn – many download, or ‘warez’ sites are riddled with viruses) you run an elevated risk of getting an infection. There is an increasing problem of sponsored ads on respectable websites that are pushing viruses without you doing anything. We refer to these as “drive-byes”.

Normally you can access System Restore through the Control Panel and “Advanced Features”. Naturally, that’s missing on this machine as well. The other way to get to System Restore is by booting into “Safe Mode” and running it from a command prompt (the old DOS black & white screen where you have to type everything. Oh how I miss those days.) But for whatever goddamn reason Micro$oft took the “F8” feature out of the boot cycle in Windows 10. In previous versions, you could hit “F8” while the system was booting to be presented with a menu of boot options or just use “F5” to go straight into Safe Mode. Micro$oft, you made a stupid, stupid, stupid decision to remove that.

So now, 3 hours of working on this machine and I tell it to reboot, hoping (beyond hope) that at least the mouse and keyboard will work. What happens? My options are “Apply Updates and Restart or Shutdown”. So now I’ll have to wait for it to apply who knows how many updates before I can go back to troubleshooting. (edit: so far 90 minutes on the “Getting Windows Ready” screen).

There is a very good chance that if these updates had been applied when first available (the last update from Micro$oft was 2 weeks ago), what has crept into this machine may have been prevented. Even though this machine has a reliable Anti-virus installed (I cannot tell if it’s up-to-date though), without these security patches something can get through.

Wifey’s® office will not install any updates for fear it will “break” a program or something. Now, yes, it’s true. M$ updates have been known to cause havoc. But when that happens it’s (usually) easily reversible. A simple “roll back” (sometimes you need to go to safe mode) is all it takes. And M$ is pretty good about fixing those bad patches, either by sending a remote uninstall or an updated patch within 72 hours.

Second example.

Working on another laptop (this one city owned). The user claims the screen “scrolls on its own”. Looking at the machine when he brings it in (interrupting lunch as usual), I see it is doing just that.

Looking a bit deeper I see that there have been no updates applied to this machine since it was issued to the user almost one year ago. Now this machine could be considered “mission critical”. But instead of being out in the field, where it’s needed, and up-to-date, it’s sitting here on my desk slowing applying a years worth of updates. One update at a time. Because that’s how fucked up this machine is.

It not only needs updating to the latest version of Windows 10, it needs every security update since the beginning of time.

Also, keep any Anti-Virus and/or Anti-Malware product you use up-to-date (you do have an Anti-Virus/Malware program installed, Right?? RIGHT???), and scan your machine on a regular basis. There are many excellent free choices out there, pick one, any one. My favorite is Malwarebytes (I do not get any money from them, but I’ve been using their product for over 10 years without a single infection). They have both a free and a paid version, I HIGHLY recommend the paid version. Last I looked, if you download the free version you get a 2 week trial of the paid version, so it’s worth a look. The extra benefits of the paid version make it a good investment for your PC.

Malwarebytes has blocked very many of the “drive-by” ads I mentioned above. I will get either a little notice that says “access to <website name> blocked”, or just a blank spot on the webpage where the ad would have been.  You can also look into an “ad-blocker” for your web browser that can plug into either Chrome or Firefox (I’m not sure about Safari as I don’t have a Mac). IE and Edge users are out luck. Drop those and go with either Chrome or Firefox (I like and use both of those).

</rant>

I apologize for the rant, but it has been Monday all month here at work. My frustration level is quite high for many reasons, just not here at work. (Don’t ask me about yesterday’s useless dentist appointment)….

Peace,
B

I’ve Been Tagged!

My friend Kiersten over at Once Upon A Spine tagged me as part of the “Unique Blogger Award”. I have no idea what makes my blog unique, as it tends to meander its way around various subjects without ever really coming to any conclusions.

But anyway, first thanks for the tag Kiersten (and you folks should go read her blog. Some excellent books reviews that my Wifey® has found helpful.)

Here are the “rules”;

  • Share the link of the blogger that has shown you love by nominating you.
  • Answer the questions.
  • In the spirit of sharing, nominate 8 – 13 people for the same award (not sure I know that many bloggers).
  • Ask them 3 questions.

Onto the questions I was asked!

First – If you were to choose a different topic/theme for your blog, what would it be?

Since this blog has no theme or topic (hence the name Random Ramblins’), this is a bit tough for me to answer. When I first thought of coming back into blogging I knew I was not going to go back to the old technology blog I had years ago. Things have changed so much, I couldn’t keep up with it. My next thought was something about faith and my struggles with mainstream Christianity and why I’ve left it. But that was boring. And lots of people can explain it better than I. Then I thought food, who doesn’t love food? I love to cook and eat, but then health issues got in the way and I’ve had to change everything there, so that went out the window. How about mental health? I do have Bipolar Disorder type 2, some anxiety and social issues, but compared to what I’m reading on other blogs, mine is rather mild, or maybe my meds are just working better I don’t know. But again, better things are being said already.

But what I’d really like to do is humor. Back in the day (as in pre bipolar meds) I had a knack for telling the right joke at the right time. I could cheer someone up (even when I was struggling) with just a little humor. I had a flair for what my Soon-To-Be-Wifey® called “Gonzo Journalism” (a term stolen from the late, great Hunter S. Thompson, one of my favorite authors of all time). But since I’ve been on the meds, it seems my creativity level, my Gonzo if you will, has left me.  Maybe the meds are doing too much, or not enough, I don’t know.  But humor is what I’m shooting for.

Second – If you could befriend any author in real life, who would you choose? Why?

Another difficult question mainly because I feel I could do better with a really good copy editor than with an author. Come on, you’ve tried to read some of my stuff and just had to shake your head because it made no sense what so ever. Between the typos and the left out words…

But to answer the question, finally, I would choose Dr. Bart D. Erhman. From his Facebook page (easier to copy and paste – still looking for an editor you know) – Bart D. Ehrman is the James A. Gray Distinguished Professor of Religious Studies at the University of North Carolina, Chapel Hill, and is a leading authority on the Bible and the life of Jesus. He is the author of more than twenty books, including the New York Times bestselling Misquoting Jesus, God’s Problem, Jesus, Interrupted and Forged. I have read many of his books and I think his reasoning for leaving the Christian faith very closely echoes my reasons. Find him here. A close runner-up would be Dr. Pete Enns. I don’t have all his details, but he is an Old Testament professor. Find him here. One more to add to list is Dr. Amy-Jill Levine. A Jew who teaches New Testament. Such an oxymoron that I love it, plus she has a great sense of humor. Alas, she has absolutely no web presence.

Third – What’s the weirdest blog post you’ve ever written?

A long time ago (thinking about 2002) I wrote a post on my original website about my somewhat dysfunctional family. Nothing out the ordinary, just questions like “How did you get mashed potatoes on the back of your head son?”.  That site is long gone now, couldn’t find it on the “Wayback Machine” either. So for this blog, I’ll have to go with News You Can Use…No Not Really.

Questions for my nominees:

  • What is the one subject you wish you knew more about? A course you wish you had taken even just a seminar or such? And why.
  • Anybody alive or dead you’d love to have dinner with, and what would you talk about?
  • And since I ask this every time I get to sit on an employment interview committee; Star Fleet Academy or The Vulcan Science Academy and why? You’d be surprised how many supposed IT Geeks don’t understand the question.

Now I have to nominate folks… I don’t have many followers so I’ll only add these;

Sorry I don’t have more to add, but feel free to join in even if you’re not listed.

And free feel to send along any cheap copy editors, Wifey® says she won’t do it anymore. Well not really, she just can’t do it while she’s at work, and then I’d probably forget to post anything by the time I got home and she could edit it for me.

Peace,
B

P.S. Thanks again Kiersten!

Before and After

One of the “joys” of working in IT is how fast the technology changes.  Due to this phenomenon, most IT office seem to get cluttered quickly.  Mine is no exception. Add to that fact that I work for a city it only makes matters worse. We have to submit requests for bids from salvage companies and then have our city council approve a contract which whichever firm they decide on. The process can take months, if not longer.

When I left work last Friday, this is what the front “working” area of my office looked like;

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This is about a 6-month accumulation of “junk” anything from dead monitors, printers, PC, cameras, mice, keyboards, battery backups, you name it.

Today we finally had a salvage company pick up most of the junk. There are still two more rooms in another building to pick up. Unfortunately, the guy ran out of room in his truck!

So here’s what the office looks like now;

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Still some work to do, but much better.  My main concern is how quick will we fill it up again?

Peace,
B